Last Updated: Jun 22, Was this information helpful? Additional resources. User Guides. ESET Forum. YouTube videos. Use the Restore feature for this purpose, which is available from the context menu by right-clicking a given file in the Quarantine window.
If a file is marked as potentially unwanted application, the Restore and exclude from scanning option is enabled.
Read more about this type of application in the glossary. The context menu also offers the Restore to Deleting from Quarantine — Right-click on a given item and select Delete from Quarantine , or select the item you want to delete and press Delete on your keyboard. You can also select multiple items and delete them together. This section shows all files quarantined on client devices.
Files should be quarantined if they cannot be cleaned, if it is not safe or advisable to delete them, or if they are being falsely detected by an ESET product. You can Delete the quarantined file or Restore it to its previous location.
If you click an item in the Quarantine section you will open Quarantine Management menu. Show Details - Displays the source device, threat name and type, object name with full file path, hash, size, etc.
Computers - Opens Computers section with filtered devices connected with the quarantined file. Delete - Removes the file from quarantine and the affected device.
If you have quarantined a suspicious file that was not detected by the program, or if a file was incorrectly detected as a threat and subsequently quarantined, please send the file to the ESET Virus Lab.
To submit a file from quarantine, right-click the file and select Submit for analysis from the context menu. Quarantining files ESET Endpoint Antivirus automatically quarantines deleted files if you have not disabled this option in the alert window. Restoring from Quarantine Quarantined files can also be restored to their original location. Note If the program has quarantined a harmless file by mistake, exclude the file from scanning after restoring it and send the file to ESET Technical Support.
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